General Questions
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            Barbara O’Neill is an author, educator, and international speaker known for teaching natural self‑healing principles and lifestyle medicine. 
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            Barbara emphasizes giving the body optimal conditions—rest, hydration, nutrition, sunlight, fresh air, movement, balance, and trust—to support the body’s own capacity to restore wellbeing. 
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            No. All content is educational and not a substitute for medical advice, diagnosis, or treatment. Please consult your qualified healthcare professional for personal guidance. 
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            Explore her books and lectures on the site’s Shop and Lectures pages, and see the Events page for upcoming talks and workshops. 
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            Use the Contact Us form on the website for order or product questions. Health advice cannot be provided via email. 
Orders & Shipping
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            We do not offer free shipping. USA orders ship at a flat rate of $13.99. 
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            Please reach out through the Contact Us page. The team can assist with order or product questions (no health advice). 
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            Major debit/credit cards are accepted. Accelerated options (e.g., Shop Pay, Apple Pay, Google Pay, PayPal) may appear based on your browser and device. 
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            Yes. We ship worldwide using FedEx calculated rates. International duties and taxes are the purchaser’s responsibility. 
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            Please allow 4–5 business days for processing. USA shipments typically use FedEx 2‑Day once dispatched. 
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            USA flat rate is $13.99. International rates are calculated at checkout based on destination and availability. 
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            You’ll receive an email when your order ships. Use the tracking link in that email for real‑time updates. 
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            First, check the tracking link. If it shows no movement beyond a reasonable window, contact us and we’ll review next steps with the carrier. 
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            If your order has not entered fulfillment, we’ll do our best to help. Please contact us as soon as possible. 
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            Let us know right away. We’ll assess with the carrier and arrange a solution according to our policies. 
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            Orders generally ship with FedEx 2‑Day once processed. Additional expedited options are not guaranteed. 
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            Most orders go via FedEx. If you require delivery to a P.O. Box, please contact us before ordering so we can advise options. 
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            Yes—duties and taxes are the responsibility of the purchaser. Your local customs authority can provide estimates. 
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            Many items arrive in eco‑friendly packaging; specifics vary by product. See individual product pages for details. 
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            Yes—enter the recipient’s name, address, and phone number at checkout. Consider adding a gift message in the order notes. 
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            Yes. Please complete the Wholesale/B2B signup form to apply for bulk or reseller pricing. 
Returns & Exchanges
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            We accept returns only for damaged or defective items. Contact us within 10 business days of receiving your package. 
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            Email the team using the address on our policy page or message us via Contact Us. If approved, you’ll receive return instructions. 
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            Please contact us immediately with your order number and photos so we can make it right. 
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            After your return is received and inspected, approved refunds are issued to your original payment method, typically within 10 business days. 
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            Only damaged or defective items are eligible; other returns are not accepted. Unauthorized returns will not be processed. 
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            No, our USA orders ship via FedEx 2-Day with a flat rate of $13.99. For international orders, we use FedEx calculated rates based on destination. 
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            Please visit our Customer Service page and fill out the necessary information and we will get back to you as soon as possible! 
Product Questions
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            Many customers report comfort and balance during hormonal fluctuations. Individual experiences vary; results are not guaranteed. 
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            Barbara’s store offers Wild Yam Comfort Cream as an herbal alternative. When Anna’s is unavailable, this is the recommended option. 
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            Our cream is chemical‑ and hormone‑free. It’s a botanical blend designed for topical comfort, not a bio‑identical hormone cream. 
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            It’s crafted to support comfort during hormonal fluctuations and can be used as part of a nurturing self‑care routine. 
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            Wild Yam Comfort Cream is endorsed on the shop and offered in regular and subscription options. 
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            Do not use if you’re allergic to any listed ingredients. Discontinue use if irritation occurs. Always consult your healthcare provider if pregnant, nursing, or on medication. 
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            Every body is unique. Some customers notice changes within weeks of consistent use; others may take longer. 
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            Needs vary by person. Barbara encourages a holistic approach and consulting a qualified practitioner for personalized guidance. 
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            A herbal infusion including wildcrafted Wild Yam Root with supportive botanicals like Chaste Berry and Marshmallow Root, in skin‑friendly oils and aloe. 
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            No. Wild Yam Comfort Cream is an herbal alternative and does not contain bio‑identical progesterone. 
Product Questions
Pine Needle Tea Questions
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            Avoid if pregnant, nursing, allergic to pine species, or advised by your clinician to avoid it. Always consult your healthcare provider. 
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            Traditionally enjoyed for its fresh aroma and as a soothing herbal beverage. Benefits can vary; this is not medical advice. 
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            Possible sensitivities or allergic reactions can occur. If you notice discomfort, discontinue use and consult your clinician. 
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            Evidence is limited. Enjoy as a calming tea if it suits you, but seek medical care for any respiratory concerns. 
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            Use only properly identified, clean plant material from safe sources. When in doubt, do not consume and consult a qualified herbal professional. 
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            There’s no proven quick‑fix. Barbara emphasizes whole‑life habits—nutrition, movement, rest—and working with your clinician. 
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            Responses can vary and research is limited. If you have cardiovascular concerns, consult your healthcare provider first. 
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            Steep clean, chopped needles in hot water and strain. Start with small amounts to assess tolerance. Sweeten or blend to taste. 
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            No claims are made for disease treatment. For joint concerns, discuss options with a qualified professional. 
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            Home recipes vary; a small handful of fresh, chopped needles per cup is common. Start mild and adjust to taste. 
Product Questions
Goldenseal Powder Questions
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            Goldenseal is a traditional herb. Barbara’s platform shares general education only—please consult your clinician for uses specific to you. 
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            No. Do not inhale powders. Use only as directed by a qualified practitioner. 
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            Please consult a clinician or trained herbalist. Self‑application to sensitive tissues can be harmful. 
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            Herbs and drugs can interact. Share all supplements and medications with your clinician before combining. 
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            No product claims are made for disease treatment. Seek medical care for persistent symptoms. 
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            Use only per guidance from a qualified practitioner. Safety depends on dose, preparation, and your health status. 
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            Possible GI upset or interactions. Avoid during pregnancy and breastfeeding unless directed by your clinician. 
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            Research is limited and quality varies. Barbara encourages lifestyle foundations and personalized care with a clinician. 
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            They are different herbs used for different purposes. Turmeric is commonly discussed for general inflammatory balance. 
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            Dosing must be individualized by a qualified practitioner. Do not self‑dose. 
Product Questions
Castor Oil Questions
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            Many people massage a small amount into clean skin and cover with a castor oil pack to support relaxation and comfort. 
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            Topical use is generally well‑tolerated for most people. Speak with your clinician if you have kidney conditions or concerns. 
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            Use a light layer of oil on clean skin and apply a properly sized breast castor oil pack. Avoid broken skin and discontinue if irritation occurs. 
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            Apply 1–2 tbsp of oil to the flannel side of the pack and place on the desired area. Follow the care and safety notes included with your pack. 
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            Many use belly packs to support a calming routine. Individual experiences vary; this is not a treatment for medical conditions. 
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            Use during restful time per product guidance. For overnight use, ensure a comfortable fit and protect bedding. Do not use while pregnant. 
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            They’re a traditional self‑care practice for relaxation and comfort. Experiences vary; no disease claims are made. 
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            No detox claims are made. Focus on supportive lifestyle habits and consult your clinician for detox questions. 
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            Castor oil is an emollient that helps moisturize the skin’s surface, which may improve the look of dryness. 
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            Avoid use during pregnancy and on broken or irritated skin. Stop use if any discomfort occurs and consult your clinician. 
Workshops & Courses
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            Yes—Barbara offers both in‑person events and an online course covering lifestyle medicine and self‑healing basics. 
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            Visit the Courses page to purchase online access, or see the Events page for upcoming in‑person sessions. 
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            Online course access details are shown at checkout; availability may change. Please review the course page for current terms. 
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            Availability is limited. Please check the official site for updates or announcements. 
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            Recording availability varies by event. Check the event details or contact the host organization. 
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            Group pricing is event‑dependent. Please inquire with the event organizer or host venue. 
Community & Resources
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            Yes—subscribe via the newsletter form in the site footer to get updates on new products and events. 
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            See the Shop for books and the Lectures page for videos. New resources are added as they become available. 
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            Check Barbara’s events and partners for connections, and engage on social channels linked from the site. 
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            Subscribe to the newsletter and visit the Events page, which lists upcoming talks, retreats, and appearances. 
 
     
		 
		 
		 
		 
		 
		